This agreement has been signed between the following parties under the terms and conditions specified below.
A. ‘BUYER’; (hereinafter referred to as the “BUYER”)
B. ‘SELLER’; (hereinafter referred to as the “SELLER”)
Title: AL DÜNYA EMLAK GIDA İNŞAAT OTOMOTİV ELEKTRONİK
Address: MÜFİDE İLHAN MAH. 6166 SK. NO: 4 D AKDENİZ/MERSİN
By accepting this agreement, the BUYER acknowledges that, upon confirming the order subject to this agreement, they undertake to pay the order amount, shipping fees if any, and additional charges such as taxes, and that they have been informed in advance.
ARTICLE 2 – SUBJECT
The subject of this agreement is the sale and delivery of the goods/services specified in the contract, which the Buyer ordered electronically from the Seller’s website www.warmandlight.online, within the framework of the provisions of the Consumer Protection Law No. 4077 and the Distance Contracts Regulation, in accordance with the terms and obligations of the parties. The Buyer declares that they are informed about the basic qualities, selling price, payment method, delivery conditions, etc. of the goods/services subject to sale, as well as all pre-information about the goods/services, and the “right of withdrawal,” and that they confirm this information electronically before placing the order, in accordance with the provisions of this agreement.
ARTICLE 3 – PRODUCT SUBJECT TO THE AGREEMENT
The type and quantity of the product or products, brand/model, color, selling price, and other relevant information as specified on the website www.warmandlight.online are confirmed by the BUYER.
Product Name Quantity Selling Price
(Including VAT)
Delivery Method:
Delivery Address:
Billing Address:
Other Expenses to be Covered by the Buyer:
ARTICLE 4 – GENERAL TERMS
4.1 – The BUYER declares that they have read and are informed about the basic qualities, selling price, validity period of prices, payment method, and delivery information specified on the www.warmandlight.online website for the product/products subject to the contract.
4.2 – The product/products subject to the contract will be delivered to the address specified by the BUYER within the period stated on the website www.warmandlight.online, not exceeding 30 (thirty) days following the submission of the order to the SELLER, depending on the distance of the BUYER’s place of residence.
4.3 – If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible for the refusal of the recipient to accept the delivery.
4.4 – The SELLER is responsible for delivering the product subject to the contract in sound, complete, and compliant with the specified qualifications.
4.5 – The delivery of the product/products subject to the contract is conditional upon the BUYER’s electronic confirmation of this agreement and the full and complete payment of the price by the payment method determined by the SELLER. If the product price is not paid for any reason, paid incompletely, or canceled in the bank records, the SELLER is considered relieved of the obligation to deliver the product.
4.6 – The BUYER agrees not to accept damaged or defective products without examining them from the cargo company before taking delivery. The received product will be considered undamaged and intact. After the delivery of the product, the BUYER is responsible for carefully protecting it. In case of unauthorized use of the BUYER’s credit card by unauthorized persons for reasons not caused by the fault of the BUYER, the BUYER is obliged to send the product to the SELLER within 3 (three) days following the notification of the product, provided that it has been delivered to the BUYER, in case the bank or financial institution does not pay the product price to the SELLER due to the BUYER’s delay in fulfilling the debt.
4.7 – If the SELLER cannot deliver the product subject to the contract within the specified period due to extraordinary circumstances and/or technical reasons, the SELLER is obliged to inform the BUYER. In this case, the BUYER may use one of their optional rights, including canceling the order, replacing the product with its equivalent if available, and/or postponing the delivery period until the obstacle is eliminated. If the BUYER cancels the order, the amount paid will be refunded by notifying the bank to which the credit card belongs.
4.8 – If it is stated that the shipping of one or more products sold together will be free of charge within the scope of a single order, if one of the products is returned, the shipping fee for the non-returned product will be collected from the BUYER. The SELLER reserves the right to offset the relevant shipping fee from any refund payments to the BUYER.
4.9 – Defective products due to manufacturing or SELLER’s faults can be sent to the SELLER for necessary repair or replacement within the warranty terms and periods. The shipping costs will be covered by the SELLER.
4.10 – If the BUYER resides outside the borders of the Republic of Turkey and/or if the delivery address of the product is outside the borders of the Republic of Turkey, the BUYER acknowledges and accepts that they will be responsible for all customs duties, fees, and any other financial obligations that may be incurred due to the purchase of the product in accordance with the laws, regulations, and relevant legal regulations of the country where the product will be delivered. The BUYER undertakes to make all payments requested for the delivery of the product immediately and in full.
4.11 – The BUYER acknowledges and agrees that the equipment necessary for the use of the purchased product/products will be provided by themselves, and the SELLER will not be responsible for any deficiencies and problems that may arise, whether or not they are their fault.
4.12 – If the BUYER defaults on the transactions made with their credit card, they will pay interest in accordance with the credit card agreement between the BUYER and the bank, and they will be responsible against the bank. In this case, the relevant bank may apply to legal remedies, demand the incurred expenses and attorney’s fees from the BUYER, and in any case, the BUYER agrees to pay the damages and losses incurred by the SELLER due to the delayed performance of the debt.
4.13 – The BUYER and the SELLER declare that the correspondence addresses mentioned at the beginning of this agreement are the valid notification addresses, and all notifications directed to this address will be deemed valid.
4.14 – The BUYER can forward any requests and complaints related to this agreement to the contact number and/or addresses provided under the heading “Contact Information for Complaints.”
ARTICLE 5 – RIGHT OF WITHDRAWAL
Except for the exceptions specified in Article 6 of this agreement, the BUYER may exercise the right of withdrawal within 14 (fourteen) days from the delivery of the product to them or the person(s)/organization at the specified address. In order to exercise the right of withdrawal, it is a requirement to notify the SELLER by fax, e-mail, or telephone as specified in this agreement, and confirmation must be obtained within this period (using the withdrawal form or other methods). The product price will be refunded to the BUYER within 14 (fourteen) days following the receipt of the complete and flawless documents. The shipping fee for the returned product due to the right of withdrawal is covered by the SELLER. In the case of returning shipments from abroad, customs obligations will be paid by the buyer. The BUYER must return the product to the SELLER within 10 (ten) days following the date of notifying the exercise of the right of withdrawal.
ARTICLE 6 – PRODUCTS EXCLUDED FROM THE RIGHT OF WITHDRAWAL
The right of withdrawal cannot be exercised for products that are specially prepared or modified based on the BUYER’s request or personal needs, products that are perishable or may expire by their nature, and products that have been opened and are not suitable for return for health and hygiene reasons after delivery. The exercise of the right of withdrawal for products is subject to the condition that the product’s packaging is undamaged, the product is not used, and it has not lost its resaleability.
The BUYER accepts that they have been informed properly about the right of withdrawal in accordance with the Distance Contracts Regulation.
ARTICLE 7 – AUTHORIZED COURT IN CASE OF DISPUTE
In case of disputes arising from the implementation of this agreement, Consumer Arbitration Boards up to the value declared by the Ministry of Industry and Trade or Consumer Courts in the residential area of the SELLER are exclusively authorized.
This agreement has been read, accepted, and confirmed by the parties in electronic form. In cases not regulated by this agreement, the provisions of the Consumer Protection Law No. 4077 shall apply.
SELLER
AL DÜNYA EMLAK GIDA İNŞAAT OTOMOTİV ELEKTRONİK
BUYER
Date:
APPENDIX-1: Sample Right of Withdrawal Form
Right of Withdrawal Form
-To: (Name, title, and address of the SELLER, fax number, and e-mail address if available.)
-I declare that I have exercised my right of withdrawal from the contract for the sale of the following goods or the provision of the following services.
-Order date or delivery date:
-Goods or services subject to the right of withdrawal:
-Price of goods or services subject to the right of withdrawal:
-Name and surname of the BUYER:
-Address of the BUYER:
-Signature of the BUYER: (Only if sent on paper)
-Date: